{"id":1409,"date":"2017-09-11T17:49:52","date_gmt":"2017-09-11T12:19:52","guid":{"rendered":"http:\/\/mag.vue.ai\/?p=1409"},"modified":"2024-05-17T12:26:49","modified_gmt":"2024-05-17T06:56:49","slug":"the-robots-are-coming-for-your-store","status":"publish","type":"post","link":"https:\/\/www.vue.ai\/blog\/ai-in-retail\/the-robots-are-coming-for-your-store\/","title":{"rendered":"The Robots Are Coming For Your Store"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a108e9484a68\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a108e9484a68\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/the-robots-are-coming-for-your-store\/#%e2%80%9ceach-person-is-distinct-they-should-not-be-lumped-together%e2%80%9d\" title=\"&#8220;Each person is distinct; they should not be lumped together.&#8221;\">&#8220;Each person is distinct; they should not be lumped together.&#8221;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/the-robots-are-coming-for-your-store\/#%e2%80%9cyou-dont-need-millions-of-products-data-points-or-customers-just-making-sense-of-existing-data-can-go-a-long-way%e2%80%9d\" title=\"&#8220;You don&#8217;t need millions of products, data points or customers. Just making sense of existing data can go a long way&#8221;\">&#8220;You don&#8217;t need millions of products, data points or customers. Just making sense of existing data can go a long way&#8221;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/the-robots-are-coming-for-your-store\/#%e2%80%9ca-lot-of-the-ai-out-there-is-simply-hype-look-under-the-hood-ask-the-vendors-what-the-data-sources-are%e2%80%a6%e2%80%9d\" title=\"&#8220;A lot of the AI out there is simply hype; look under the hood. Ask the vendors what the data sources are&#8230;.&#8221;\">&#8220;A lot of the AI out there is simply hype; look under the hood. Ask the vendors what the data sources are&#8230;.&#8221;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/the-robots-are-coming-for-your-store\/#%e2%80%9cmost-algorithms-are-based-purely-on-data-not-intent-capturing-this-is-of-the-essence%e2%80%9d\" title=\"&#8220;Most algorithms are based purely on data, not intent. Capturing this is of the essence&#8221;\">&#8220;Most algorithms are based purely on data, not intent. Capturing this is of the essence&#8221;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/the-robots-are-coming-for-your-store\/#%e2%80%9chow-do-you-follow-the-user-how-do-you-know-what-to-sell-to-them-and-when%e2%80%9d\" title=\"&#8220;How do you follow the user? How do you know what to sell to them and when?&#8221; \">&#8220;How do you follow the user? How do you know what to sell to them and when?&#8221; <\/a><\/li><\/ul><\/nav><\/div>\n<span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\">4<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1421\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Keynote.png\" alt=\"keynote\" width=\"1680\" height=\"1050\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Keynote.png 1680w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Keynote-300x188.png 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Keynote-768x480.png 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Keynote-1024x640.png 1024w\" sizes=\"(max-width: 1680px) 100vw, 1680px\" \/>\n<p><span style=\"font-weight: 400\">On Day 1 of eTail East 2017, the most anticipated track of talks and sessions was the \u201c<\/span><span style=\"font-weight: 400\">Next Gen eCommerce Summit<\/span><span style=\"font-weight: 400\">\u201d. With speakers and panels that spanned the entire retail spectrum \u2014 including both retailers and solution providers \u2014 the retailer-only audience included some of the most key decision makers who are innovation-first in their strategy. <\/span><\/p>\n<p><span style=\"font-weight: 400\">Artificial Intelligence was, as expected, high on the agenda with both panelists, speakers, with the audience keen on understanding where Artificial Intelligence was being used by retailers and what solutions the providers were offering in terms of innovation. <\/span><\/p>\n<figure id=\"attachment_1423\" aria-describedby=\"caption-attachment-1423\" style=\"width: 1600px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1423 size-full\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/file-4.jpeg\" alt=\"file-4\" width=\"1600\" height=\"1200\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/file-4.jpeg 1600w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/file-4-300x225.jpeg 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/file-4-768x576.jpeg 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/file-4-1024x768.jpeg 1024w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><figcaption id=\"caption-attachment-1423\" class=\"wp-caption-text\">Anand Chandrasekaran, Co- founder and CTO of Mad Street Den, speaks during eTail East, Boston<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400\">Anand Chandrasekaran, Mad Street Den\u2019s CTO was one of the first speakers of the morning and his talk was titled \u201cRobots Are Coming For Your Store.\u201d Ominous? Not really. Fascinating? Indeed. With pretty much everyone claiming to use AI, his talk was quite the counter point, aiming at breaking down what AI is, and what is really not. #demystifyingAI indeed. <\/span><\/p>\n<p><span style=\"font-weight: 400\">Here is a short summary of his talk:<\/span><\/p>\n<p><span style=\"font-weight: 400\">Retail is bloated. There are inefficiencies everywhere in the system. A certain South-American-river based retailer seems to be eating a whole lot of lunches, and indeed dinners. With market consolidation afoot, automation is key to drive inefficiencies out and move toward profitability. Manual tagging is both time-consuming, and prone to human error, not to mention the fact that wrong tags hamper product discoverability.<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1410 alignnone\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-1.png\" alt=\"pic-1\" width=\"1818\" height=\"952\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-1.png 1818w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-1-300x157.png 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-1-768x402.png 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-1-1024x536.png 1024w\" sizes=\"(max-width: 1818px) 100vw, 1818px\" \/>\n<p><span style=\"font-weight: 400\">If on the one hand, driving costs down is key, on the other, increasing revenues is just as important. And to do this, there is indeed one ring to rule them all; well, not a ring but close enough: personalization. Forrester has identified that the top tech spend of retailers happens on personalization. <\/span><\/p>\n<blockquote>\n<h3><span class=\"ez-toc-section\" id=\"%e2%80%9ceach-person-is-distinct-they-should-not-be-lumped-together%e2%80%9d\"><\/span><b>&#8220;Each person is distinct; they should not be lumped together.&#8221;<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/blockquote>\n<p><span style=\"font-weight: 400\">Surely, there is something to be said for that. Mass customization can only go that far. Individualized personalization is definitely the way to go, to tailor customer experiences and create memorable user journeys.<\/span><\/p>\n<blockquote>\n<h3><span class=\"ez-toc-section\" id=\"%e2%80%9cyou-dont-need-millions-of-products-data-points-or-customers-just-making-sense-of-existing-data-can-go-a-long-way%e2%80%9d\"><\/span><strong>&#8220;You don&#8217;t need millions of products, data points or customers. Just making sense of existing data can go a long way&#8221;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/blockquote>\n<p><span style=\"font-weight: 400\">With that in mind, the only question is this:<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1412 aligncenter\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-3.png\" alt=\"pic-3\" width=\"1902\" height=\"1062\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-3.png 1902w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-3-300x168.png 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-3-768x429.png 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-3-1024x572.png 1024w\" sizes=\"(max-width: 1902px) 100vw, 1902px\" \/>\n<p><span style=\"font-weight: 400\">In a word, yes. But then again, everyone seems to have already invented AI. Even Dilbert\u2019s boss.<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1413 aligncenter\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-4.png\" alt=\"pic-4\" width=\"1900\" height=\"962\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-4.png 1900w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-4-300x152.png 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-4-768x389.png 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-4-1024x518.png 1024w\" sizes=\"(max-width: 1900px) 100vw, 1900px\" \/>\n<p><span style=\"font-weight: 400\">The problem with the whole AI narrative today is that, well, it is not really AI. This is, of course, not to say that these are lies. However, there is a fine line between a lie and something that is, not really the truth. <\/span><\/p>\n<blockquote>\n<h3><span class=\"ez-toc-section\" id=\"%e2%80%9ca-lot-of-the-ai-out-there-is-simply-hype-look-under-the-hood-ask-the-vendors-what-the-data-sources-are%e2%80%a6%e2%80%9d\"><\/span><b>&#8220;A lot of the AI out there is simply hype; look under the hood. Ask the vendors what the data sources are&#8230;.&#8221;<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/blockquote>\n<p><span style=\"font-weight: 400\">Most of what claims to be AI is not much more than a whole lot of data that is pieced together to make \u201cintelligent\u201d suggestions (recommendations, if you will) that do not really take into account so many of the nuances that actually make something that is truly intelligent. <\/span><\/p>\n<blockquote>\n<h3><span class=\"ez-toc-section\" id=\"%e2%80%9cmost-algorithms-are-based-purely-on-data-not-intent-capturing-this-is-of-the-essence%e2%80%9d\"><\/span><b>&#8220;Most algorithms are based purely on data, not intent. Capturing this is of the essence&#8221;<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/blockquote>\n<p><span style=\"font-weight: 400\">With so many customer touch points, it is vital that one looks at literally all of them and makes the most informed decisions based on all the signals that can be obtained from them.\u00a0<\/span>The entire journey &#8211; from media channels to on-site personalization to emails &#8211; needs to be personalized.<\/p>\n<blockquote>\n<h3><span class=\"ez-toc-section\" id=\"%e2%80%9chow-do-you-follow-the-user-how-do-you-know-what-to-sell-to-them-and-when%e2%80%9d\"><\/span><b>&#8220;How do you follow the user? How do you know what to sell to them and when?&#8221; <\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/blockquote>\n<p>This is the key question that retailers need to ask.<\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1414 aligncenter\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-5.png\" alt=\"pic-5\" width=\"1914\" height=\"1052\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-5.png 1914w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-5-300x165.png 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-5-768x422.png 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-5-1024x563.png 1024w\" sizes=\"(max-width: 1914px) 100vw, 1914px\" \/>\n<p><span style=\"font-weight: 400\">In the end, if you really think about it, it is all about finding those connections that will yield the best results. When for instance, one sees something, one is instantly reminded of something else. This, of course, is entirely instantaneous, and what one would call Natural Intelligence. Well, honestly, there is absolutely no reason for Artificial Intelligence to be any different.<\/span><\/p>\n<p><span style=\"font-weight: 400\">There is no &#8216;one AI to rule them all.&#8217; Connect the dots between the various modules to make the best use of AI.<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1415 aligncenter\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-6.png\" alt=\"pic-6\" width=\"1906\" height=\"1060\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-6.png 1906w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-6-470x260.png 470w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-6-300x167.png 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-6-768x427.png 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2017\/09\/Pic-6-1024x569.png 1024w\" sizes=\"(max-width: 1906px) 100vw, 1906px\" \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\">4<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span> On Day 1 of eTail East 2017, the most anticipated track of talks and sessions was the \u201cNext Gen eCommerce Summit\u201d. With speakers and panels that spanned the entire retail spectrum \u2014 including both retailers and solution providers \u2014 the retailer-only audience included some of the most key decision makers who are innovation-first in their  &#8230;<\/p>\n","protected":false},"author":23,"featured_media":1421,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1162],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Robots Are Coming For Your Store | Vue.ai Blog<\/title>\n<meta name=\"description\" content=\"It is all about finding those connections that will yield the best results. 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