{"id":16079,"date":"2023-10-25T16:02:54","date_gmt":"2023-10-25T10:32:54","guid":{"rendered":"https:\/\/www.vue.ai\/blog\/?p=16079"},"modified":"2024-06-10T11:24:17","modified_gmt":"2024-06-10T05:54:17","slug":"insights-from-leaders-on-the-future-of-ai","status":"publish","type":"post","link":"https:\/\/www.vue.ai\/blog\/ai-in-retail\/insights-from-leaders-on-the-future-of-ai\/","title":{"rendered":"Transforming Retail: Insights from Leaders on the Future of AI"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69fb30f76312b\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69fb30f76312b\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/insights-from-leaders-on-the-future-of-ai\/#takeaways-from-rebuild23-jamaica\" title=\"Takeaways from REBUILD\u201923 Jamaica\">Takeaways from REBUILD\u201923 Jamaica<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/insights-from-leaders-on-the-future-of-ai\/#automation-the-ai-advantage-in-scaling\" title=\"Automation; the AI advantage in scaling\">Automation; the AI advantage in scaling<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/insights-from-leaders-on-the-future-of-ai\/#customer-experience-in-2023-%e2%80%93-two-sides-of-the-coin-the-middle-east-story\" title=\"Customer Experience in 2023 &#8211; two sides of the coin (The Middle East story)\">Customer Experience in 2023 &#8211; two sides of the coin (The Middle East story)<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/insights-from-leaders-on-the-future-of-ai\/#case-1-returning-to-the-roots\" title=\"Case 1: Returning to the roots\">Case 1: Returning to the roots<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/insights-from-leaders-on-the-future-of-ai\/#case-2-legacy-meets-tech\" title=\"Case 2: Legacy meets tech\">Case 2: Legacy meets tech<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/insights-from-leaders-on-the-future-of-ai\/#groundhog-day-data-edition\" title=\"Groundhog Day: data edition\">Groundhog Day: data edition<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/insights-from-leaders-on-the-future-of-ai\/#ai-the-catalyst-for-innovation\" title=\"AI: the catalyst for innovation\">AI: the catalyst for innovation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/insights-from-leaders-on-the-future-of-ai\/#the-takeaway\" title=\"The takeaway\">The takeaway<\/a><\/li><\/ul><\/nav><\/div>\n<span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\">4<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"takeaways-from-rebuild23-jamaica\"><\/span>Takeaways from REBUILD\u201923 Jamaica<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>At REBUILD,&nbsp;our flagship AI transformation conference, we brought together an extraordinary collective of retail leaders who ushered in a whole new era of technology and AI into their business ecosystem.&nbsp;<\/p>\n\n\n\n<p>Whether it was a digital transformation for the entire organization or simply making use of the right tools available to them to create efficiencies across the board, these changemakers have created quite an impact.&nbsp;<\/p>\n\n\n\n<p>Through the collection of the following anecdotes, let\u2019s see what these leaders are highlighting about the current state and the future of retail and what businesses can do to come out ahead.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"automation-the-ai-advantage-in-scaling\"><\/span><strong>Automation; the AI advantage in scaling<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>One of the biggest challenges manufacturers face when distributing on a large scale is product attribution. The sheer scale of doing this task makes it incredibly time consuming, slowing down the process. When they are producing nearly 25 million garments a year, machine learning and AI is the ONLY way to go, it\u2019s nearly impossible to do that manually.<\/p>\n\n\n\n<p>&nbsp;<strong>Thriftify <\/strong>has been working with<strong> eBay<\/strong> using Vue.ai\u2019s tech to power automation on a large scale in attribution that is tuned to the marketplace\u2019s taxonomy. The vision is to then list them on the relevant channel with the <a href=\"https:\/\/www.vue.ai\/solutions\/automated-product-tagging\/\" target=\"_blank\" rel=\"noreferrer noopener\">correct attribution<\/a> &#8211; with the correct meta tags, correct title, correct description that matches that specific channel. <strong>Automation is the key<\/strong>!&nbsp;<\/p>\n\n\n\n<p>Another fantastic example of automation at scale to see results is Buyma. This luxury retailer features images from selliers across the globe,and often would receive product images with various text overlays and to edit or verify them manually would take days. By automating this process of <a href=\"https:\/\/www.vue.ai\/products\/image-moderation\/\" target=\"_blank\" rel=\"noreferrer noopener\">image moderation<\/a>, they\u2019ve been able to increase their conversion rate and also their add-to-cart rate by 30%.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/10\/Hibaru-Quote-1-1024x535.png\" alt=\"\" class=\"wp-image-16083\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/10\/Hibaru-Quote-1-1024x535.png 1024w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/10\/Hibaru-Quote-1-300x157.png 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/10\/Hibaru-Quote-1-768x401.png 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/10\/Hibaru-Quote-1-150x78.png 150w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/10\/Hibaru-Quote-1.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"customer-experience-in-2023-%e2%80%93-two-sides-of-the-coin-the-middle-east-story\"><\/span><strong>Customer Experience in 2023 &#8211; two sides of the coin (The Middle East story)<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Over the last couple of years, the word omnichannel has been thrown around frivolously but enough to make retailers make it a significant part of their agenda. However, few got the true essence of what it means to provide meaningful omnichannel experiences.&nbsp;<\/p>\n\n\n\n<p>Our panel with a focus on retail in the Middle East showcased two unique business journeys. Whether it was how a 40+ year legacy company is adapting rapidly and listening to its customers or a tech-first business launching an absolutely unique physical experience, there was so much to take away.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"case-1-returning-to-the-roots\"><\/span><strong><em>Case 1: Returning to the roots<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p><em>\u201cIf we want to launch a store going from online to offline in an ecosystem where everything is offline, it has to be different. It has to challenge the norm.\u201d<\/em><\/p><cite><em>Ankit Bansal, Head of Digital Marketing<\/em><\/cite><\/blockquote><\/figure>\n\n\n\n<p>When the company started out as an exclusively eCommerce platform, 6thStreet brought some of the largest brands in the world to the GCC. Now, combining the best features of both the ease and convenience of shopping online with the immersive and instant gratification of shopping in a physical store, 6thStreet has launched its unique \u2018phygital\u2019 store. Leveraging the power of the customer and product data, they are creating a unique shopping experience real-time.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"case-2-legacy-meets-tech\"><\/span><strong><em>Case 2: Legacy meets tech<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><em>\u201cToday, customers are demanding a more holistic, personalized experience. They want brands to work harder and not throw junk at them. When it comes to communication, it is the age of 1:1 marketing.\u201d<\/em><\/p><\/blockquote>\n\n\n\n<p>This legacy retailer that has 40+ years in the game is listening to their customers and going back to the drawing board. Innovation coupled with adaptability, they are creating ease, comfort, and convenience in their shoppers\u2019 experience via their ever-evolving eCommerce stores.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"groundhog-day-data-edition\"><\/span><strong>Groundhog Day: data edition<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/10\/REBUILD-Jamaica-Quotes-4-1024x535.png\" alt=\"\" class=\"wp-image-16086\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/10\/REBUILD-Jamaica-Quotes-4-1024x535.png 1024w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/10\/REBUILD-Jamaica-Quotes-4-300x157.png 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/10\/REBUILD-Jamaica-Quotes-4-768x401.png 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/10\/REBUILD-Jamaica-Quotes-4-150x78.png 150w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/10\/REBUILD-Jamaica-Quotes-4.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>This is an issue that continues to plague the retail sphere &#8211; retailers have access to abundant data, now what?&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><em>\u201cData science departments spend probably 3 to 4 months developing their models and then another 3 to 4 months to take them to production. You&#8217;re talking about like a year between when the problem statement is identified and when it actually starts generating value. And then, is it even valid anymore? And then 80% of the time goes into &#8211; Where do I find the data? How do I clean the data? How do I organize the data? How do I enrich it?\u201d<\/em><\/p><cite><em>Julia Kaplan, Industry Expert &amp; Founder of OpenWardrobe<\/em><\/cite><\/blockquote>\n\n\n\n<p>Businesses have data sources spread across different stakeholders solving different problems in silos. No matter what advancements in technology come, having your data organized and unified will always give you an edge over the competition &#8211; in adoption and going to market.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"ai-the-catalyst-for-innovation\"><\/span><strong>AI: the catalyst for innovation<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p><em>AI is a tool. It&#8217;s very useful. It&#8217;s a driver for many things. Which leaves time for us to focus and boosts creativity.<\/em><\/p><cite><em>Javier Fernandez Poyo, Ex-Head of Innovation, Desigual&nbsp;<\/em><\/cite><\/blockquote><\/figure>\n\n\n\n<p>At its core, AI is simply a tool that is meant to simplify human lives and open up time for more creative pursuits, setting aside the monotony of the day-to-day for the machines to pick up. This allows innovation to thrive in businesses.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"the-takeaway\"><\/span><strong>The takeaway<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Our retail leaders, pioneers in their own right, showcased remarkable instances of automation at scale, redefining customer experiences in 2023, and harnessing the power of unified data. This conference exemplified the critical role of AI as a catalyst for innovation, scale, growth and success.&nbsp;<\/p>\n\n\n\n<p>As the retail landscape evolves, embracing AI is not merely a choice but a necessity for those aiming to stay ahead. REBUILD continues to be the forefront of these transformative discussions, offering invaluable insights into the AI-driven future of retail.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\">4<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span> Takeaways from REBUILD\u201923 Jamaica At REBUILD,&nbsp;our flagship AI transformation conference, we brought together an extraordinary collective of retail leaders who ushered in a whole new era of technology and AI into their business ecosystem.&nbsp; Whether it was a digital transformation for the entire organization or simply making use of the right tools available to them  &#8230;<\/p>\n","protected":false},"author":23,"featured_media":16347,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1162,1496],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Insights from Leaders on the Future of AI | Vue.ai Blog<\/title>\n<meta name=\"description\" content=\"At REBUILD, leaders are highlighting the current state and the future of retail and what businesses can do to come out ahead.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/insights-from-leaders-on-the-future-of-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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