{"id":16373,"date":"2024-01-09T11:24:45","date_gmt":"2024-01-09T05:54:45","guid":{"rendered":"https:\/\/www.vue.ai\/blog\/?p=16373"},"modified":"2024-02-05T16:55:45","modified_gmt":"2024-02-05T11:25:45","slug":"digital-experience-management-5-ways-businesses-can-leverage-ai","status":"publish","type":"post","link":"https:\/\/www.vue.ai\/blog\/enterprise-ai\/digital-experience-management-5-ways-businesses-can-leverage-ai\/","title":{"rendered":"Digital Experience Management: 5 Ways Businesses Can Leverage AI"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a1ac51625ec0\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a1ac51625ec0\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.vue.ai\/blog\/enterprise-ai\/digital-experience-management-5-ways-businesses-can-leverage-ai\/#with-ai\" title=\"With AI.&nbsp;\">With AI.&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.vue.ai\/blog\/enterprise-ai\/digital-experience-management-5-ways-businesses-can-leverage-ai\/#here-are-5-ways-organizations-can-leverage-ai-to-enhance-the-customer-experience\" title=\"Here are 5 ways organizations can leverage AI to enhance the customer experience:\">Here are 5 ways organizations can leverage AI to enhance the customer experience:<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.vue.ai\/blog\/enterprise-ai\/digital-experience-management-5-ways-businesses-can-leverage-ai\/#1-improve-content-discovery-with-enriched-catalogs\" title=\"1. Improve content discovery with enriched catalogs\">1. Improve content discovery with enriched catalogs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.vue.ai\/blog\/enterprise-ai\/digital-experience-management-5-ways-businesses-can-leverage-ai\/#30\" title=\"30%\">30%<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.vue.ai\/blog\/enterprise-ai\/digital-experience-management-5-ways-businesses-can-leverage-ai\/#2craft-personalized-experiences-with-1-1-user-profiles\" title=\"2.Craft\u00a0personalized\u00a0experiences\u00a0with 1:1 user profiles\">2.Craft\u00a0personalized\u00a0experiences\u00a0with 1:1 user profiles<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.vue.ai\/blog\/enterprise-ai\/digital-experience-management-5-ways-businesses-can-leverage-ai\/#263\" title=\"26.3%\">26.3%<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.vue.ai\/blog\/enterprise-ai\/digital-experience-management-5-ways-businesses-can-leverage-ai\/#3-improve-conversions-by-capturing-session-specific-intent\" title=\"3. Improve conversions by capturing session-specific intent&nbsp;\">3. Improve conversions by capturing session-specific intent&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.vue.ai\/blog\/enterprise-ai\/digital-experience-management-5-ways-businesses-can-leverage-ai\/#80\" title=\"80%&nbsp;\">80%&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.vue.ai\/blog\/enterprise-ai\/digital-experience-management-5-ways-businesses-can-leverage-ai\/#4-increase-engagement-with-personalized-content\" title=\"4) Increase engagement with personalized content&nbsp;\">4) Increase engagement with personalized content&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.vue.ai\/blog\/enterprise-ai\/digital-experience-management-5-ways-businesses-can-leverage-ai\/#72\" title=\"72%\">72%<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.vue.ai\/blog\/enterprise-ai\/digital-experience-management-5-ways-businesses-can-leverage-ai\/#5-re-engage-users-with-personalized-marketing-experiences\" title=\"5) Re-engage users with personalized marketing experiences \">5) Re-engage users with personalized marketing experiences <\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.vue.ai\/blog\/enterprise-ai\/digital-experience-management-5-ways-businesses-can-leverage-ai\/#58\" title=\"58%\">58%<\/a><\/li><\/ul><\/nav><\/div>\n<span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\">3<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>\n<p>According to a recent study, experience-driven businesses see over <strong>1.5x higher YoY growth <\/strong>than other companies \u2014 in customer retention, repeat purchase rates, and customer lifetime value. <strong>74% of consumers feel frustrated<\/strong> <strong>when content is not personalized<\/strong> to their preferences. In the coming years, 80% of customer interactions are expected to take place via digital mediums. The value that a well-crafted <strong>digital experience management<\/strong> strategy can drive is too significant to be ignored. How can businesses deliver <strong>engaging, relevant<\/strong>, and <strong>personalized<\/strong> experiences at scale?<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"with-ai\"><\/span>With AI.<strong>&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>With AI, businesses can take a more organizational and holistic approach to a customer experience strategy. This leads to increased customer satisfaction and loyalty.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"here-are-5-ways-organizations-can-leverage-ai-to-enhance-the-customer-experience\"><\/span>Here are 5 ways organizations can leverage AI to enhance the customer experience:<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1-improve-content-discovery-with-enriched-catalogs\"><\/span><strong>1. Improve content discovery with enriched catalogs<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"608\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2024\/02\/Screenshot-2024-02-05-at-4.54.20-PM-1024x608.png\" alt=\"\" class=\"wp-image-17389\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2024\/02\/Screenshot-2024-02-05-at-4.54.20-PM-1024x608.png 1024w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2024\/02\/Screenshot-2024-02-05-at-4.54.20-PM-300x178.png 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2024\/02\/Screenshot-2024-02-05-at-4.54.20-PM-768x456.png 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2024\/02\/Screenshot-2024-02-05-at-4.54.20-PM-150x89.png 150w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2024\/02\/Screenshot-2024-02-05-at-4.54.20-PM.png 1078w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"has-text-align-center wp-block-heading\"><span class=\"ez-toc-section\" id=\"30\"><\/span><em>30%<\/em><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"has-text-align-center\"><em>increase in unique product views as a result of enriched<\/em> <em>meta tags&nbsp;<\/em><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"has-text-align-left\">In order to drive an effective <a href=\"https:\/\/www.vue.ai\/solutions\/ai-personalization-engine\/\">personalization<\/a> strategy,&nbsp;<strong>businesses should first focus on creating a<\/strong>&nbsp;<strong>strong foundation&nbsp;<\/strong>with clean and rich data.&nbsp;With AI, teams can build high-quality, attribute-level metadata and structure their datasets to create clean catalogs. This enables the AI models to&nbsp;<strong>surface the most accurate results based on search queries<\/strong>&nbsp;and&nbsp;<strong>user events<\/strong>. As a result, businesses can&nbsp;<strong>improve content discovery on their platform<\/strong>&nbsp;and enhance the text search experience so that every user can find exactly what they are looking for.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2craft-personalized-experiences-with-1-1-user-profiles\"><\/span><strong>2.<strong>Craft\u00a0personalized<\/strong>\u00a0<strong>experiences\u00a0with 1:1 user profiles<\/strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/4-1024x576.jpg\" alt=\"How to Enhance Customer Experience with AI\" class=\"wp-image-16654\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/4-1024x576.jpg 1024w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/4-300x169.jpg 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/4-768x432.jpg 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/4-150x84.jpg 150w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/4.jpg 1344w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Most personalization efforts fail since businesses segment their audience into cohorts that do not take into account a user&#8217;s individual preferences. With Vue.ai&#8217;s Digital Experience Management Suite, businesses can\u00a0<strong>build in-depth 1:1 user profiles<\/strong>\u00a0that take into account rich transactional, behavioral, and demographic signals to\u00a0<strong>create a 360\u00b0 view of their customers.<\/strong>\u00a0Teams can understand individual user preferences at a granular level, identify affinities and understand long-term usage behavior to\u00a0<strong>curate compelling experiences<\/strong>\u00a0that are most relevant to their users.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"has-text-align-center wp-block-heading\"><span class=\"ez-toc-section\" id=\"263\"><\/span><em>26.3%<\/em><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"has-text-align-center\"><em>i<\/em><em>ncrease in user engagement with 1:1 personalization<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3-improve-conversions-by-capturing-session-specific-intent\"><\/span><strong>3<\/strong><strong>.<\/strong><strong> <strong>Improve conversions by capturing session-specific intent<\/strong>&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"has-text-align-center wp-block-heading\"><span class=\"ez-toc-section\" id=\"80\"><\/span><strong><em>80%&nbsp;<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"has-text-align-center\"><em>uplift in conversion rate with dynamic personalization<\/em><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>A critical component of delivering user delight experiences lies in&nbsp;<strong>being receptive to your audiences\u2019 needs in every session<\/strong>. For instance, a user might be looking to buy a summer dress for an upcoming event during a particular session and might be browsing the latest collection to find a gift for a friend during the next. Personalizing their second session based on what they had looked for earlier will yield a poor experience. With AI, businesses can&nbsp;<strong>capture real-time intent from session-specific behavioral and transactional signals<\/strong>&nbsp;and curate hyper-relevant sessions that are sure to convert.&nbsp;&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4-increase-engagement-with-personalized-content\"><\/span><strong>4) <strong>Increase engagement with personalized content&nbsp;<\/strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/2-1024x576.jpg\" alt=\"How to Enhance Customer Experience with AI\" class=\"wp-image-16656\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/2-1024x576.jpg 1024w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/2-300x169.jpg 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/2-768x432.jpg 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/2-1536x864.jpg 1536w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/2-150x84.jpg 150w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/2.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>With Vue.ai, businesses can differentiate themselves from competitors by\u00a0<strong>curating customer experiences that are targeted, precise, and personalized.<\/strong>\u00a0Teams can meaningfully engage with their audience by displaying content that their audience is\u00a0<strong>most likely to respond to<\/strong>, at scale. The Vue.ai platform marries individual user profiles with enriched data about the content so that every user is taken through a journey that is designed just for them. Thus,\u00a0increasing willingness to move down the conversion funnel, overall customer satisfaction, and brand loyalty.\u00a0<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"has-text-align-center wp-block-heading\"><span class=\"ez-toc-section\" id=\"72\"><\/span><em>72%<\/em><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"has-text-align-center\"><em>improvement in CTR through <a href=\"https:\/\/www.vue.ai\/products\/ai-powered-personalized-search\/\">personalized search<\/a> pages<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5-re-engage-users-with-personalized-marketing-experiences\"><\/span><strong>5) Re-engage <strong>users with personalized marketing experiences<\/strong> <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/Newsletter-Visuals-03-4-1024x576.jpg\" alt=\"\" class=\"wp-image-16655\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/Newsletter-Visuals-03-4-1024x576.jpg 1024w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/Newsletter-Visuals-03-4-300x169.jpg 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/Newsletter-Visuals-03-4-768x432.jpg 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/Newsletter-Visuals-03-4-1536x864.jpg 1536w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/Newsletter-Visuals-03-4-2048x1151.jpg 2048w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2023\/11\/Newsletter-Visuals-03-4-150x84.jpg 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"has-text-align-center wp-block-heading\"><span class=\"ez-toc-section\" id=\"58\"><\/span><em><strong>58%<\/strong><\/em><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"has-text-align-center\"><em>increase in click-to-open rate on mail with personalization<\/em><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>With Vue.ai\u2019s Digital Experience Management Suite, businesses can<strong>\u00a0go beyond the website<\/strong>\u00a0<strong>to engage and nurture their audience.<\/strong>\u00a0Teams can personalize messaging across channels such as email and push notifications to deliver\u00a0<strong>highly contextualized communications<\/strong>\u00a0to each individual user at the\u00a0<strong>right place and time<\/strong>, and through the<strong>\u00a0right channel<\/strong>. Thus, enabling them to re-engage with users who may have dropped off before carrying out an action, understand their intent further, and get them closer to what they were looking for.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>With AI, businesses can cut through the noise and provide customers with exactly what they are looking for. This will enable them to\u00a0<strong>foster deeper relationships<\/strong>,\u00a0<strong>drive brand loyalty,<\/strong>\u00a0and\u00a0<strong>keep them from seeking out competitors<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-black-color has-luminous-vivid-amber-background-color has-text-color has-background\" href=\"https:\/\/getblox.ai\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Curate compelling user experiences that keep your audience coming back for more. Talk to our experts!<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\">3<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span> According to a recent study, experience-driven businesses see over 1.5x higher YoY growth than other companies \u2014 in customer retention, repeat purchase rates, and customer lifetime value. 74% of consumers feel frustrated when content is not personalized to their preferences. In the coming years, 80% of customer interactions are expected to take place via digital  &#8230;<\/p>\n","protected":false},"author":23,"featured_media":16729,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1495,144],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Digital Experience Management: 5 Ways Businesses Can Leverage AI | Vue.ai Blog<\/title>\n<meta name=\"description\" content=\"With the right digital experience management strategy, businesses can cut through the noise &amp; differentiate themselves from the competition.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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