{"id":5573,"date":"2019-08-21T11:11:11","date_gmt":"2019-08-21T05:41:11","guid":{"rendered":"https:\/\/www.vue.ai\/blog\/?p=5573"},"modified":"2023-08-03T19:42:17","modified_gmt":"2023-08-03T14:12:17","slug":"rebag-embodies-resale-fashion-industry","status":"publish","type":"post","link":"https:\/\/www.vue.ai\/blog\/trends-and-analysis\/rebag-embodies-resale-fashion-industry\/","title":{"rendered":"Rebag: Embodying Resale Fashion Industry\u2019s Disruptive Power"},"content":{"rendered":"<span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\">7<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span><p><span style=\"font-weight: 400;\">Luxury handbag resale company <\/span><a href=\"https:\/\/www.miaminewtimes.com\/arts\/rebag-luxury-handbag-retailer-opens-a-store-in-miami-design-district-11195660\"><span style=\"font-weight: 400;\">Rebag\u2019s newest store<\/span><\/a><span style=\"font-weight: 400;\"> has everyone intrigued. Opened in June 2019 in Miami\u2019s high-end shopping destination Design District, it is the largest flagship store of the resale platform. With this seventh store, situated in the heart of Miami, the brand now shares space with the likes of Bvlgari, Oliver Peoples, Cartier, and Christian Louboutin in a premium retail neighbourhood where the best of art, culture, and luxury reside.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">People arriving at the bright and open <\/span><a href=\"https:\/\/www.rebag.com\/magazine\/rebag-takes-miami\"><span style=\"font-weight: 400;\">Miami store<\/span><\/a><span style=\"font-weight: 400;\"> are greeted by the magnificent Instagram-worthy Birkin Wall, where rare Herm\u00e8s Birkins are neatly stacked in every shade and size one can imagine. Spread across 4,500 square feet, the two-story outlet offers a unique luxurious shopping experience to its visitors. Besides the signature elements like the pastel yellow d\u00e9cor, Rebag Bar, and the Birkin Wall, the Miami outlet is also home to a spacious outdoor courtyard and a VIP lounge area. Rebag infused the authentic Miami vibe by installing a custom fifteen foot tall mural by artist Andrea von Bujdoss, also known as Queen Andrea.&nbsp;<\/span><\/p>\n<figure id=\"attachment_5579\" aria-describedby=\"caption-attachment-5579\" style=\"width: 750px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5579\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/2b20ec13-0b8c-4119-b745-2c11bf0e33e6-225x300.jpeg\" alt=\"\" width=\"750\" height=\"1000\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/2b20ec13-0b8c-4119-b745-2c11bf0e33e6-225x300.jpeg 225w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/2b20ec13-0b8c-4119-b745-2c11bf0e33e6-768x1024.jpeg 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/2b20ec13-0b8c-4119-b745-2c11bf0e33e6.jpeg 1500w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><figcaption id=\"caption-attachment-5579\" class=\"wp-caption-text\">Source: Rebag<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">The mural is not the only thing custom made for the Magic City. The resale retail player has also tailor-made its product catalogue.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cOur collection of customer data from the past four years has led us to create a highly-customized merchandising plan for Miami based on our existing clients and prospective audience. The Rebag store will feature all of the 50+ brands we buy and sell, with a strong emphasis on select designers that we\u2019ve found our local customers enjoy, such as Gucci, Louis Vuitton, Versace, Prada and Miu Miu, to name a few,\u201d <\/span><a href=\"https:\/\/www.forbes.com\/sites\/abinlot\/2019\/06\/13\/rebag-opens-its-newest-location-in-miamis-design-district\/#5e8694e9237a\"><span style=\"font-weight: 400;\">revealed<\/span><\/a><span style=\"font-weight: 400;\"> Rebag Founder and CEO Charles Gorra while talking about their Miami store.&nbsp;<\/span><\/p>\n<figure id=\"attachment_5581\" aria-describedby=\"caption-attachment-5581\" style=\"width: 750px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5581\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/960x0-300x267.jpg\" alt=\"\" width=\"750\" height=\"666\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/960x0-300x267.jpg 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/960x0-768x682.jpg 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/960x0.jpg 960w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><figcaption id=\"caption-attachment-5581\" class=\"wp-caption-text\">Source: Forbes<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">The opening of the store comes close on the heels of the <\/span><a href=\"https:\/\/techcrunch.com\/2019\/02\/08\/luxury-handbag-marketplace-rebag-raises-25m-to-expand-to-30-more-stores\/\"><span style=\"font-weight: 400;\">$25 million in Series C<\/span><\/a><span style=\"font-weight: 400;\"> funding that the Rebag team had raised in February this year. With the new funding led by Novator, General Catalyst and FJ Labs, the company is expanding its retail presence.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In just five years since its launch in 2014, the company\u2019s <\/span><a href=\"https:\/\/www.voguebusiness.com\/companies\/rebag-ceo-interview-resale\"><span style=\"font-weight: 400;\">revenue has tripled<\/span><\/a><span style=\"font-weight: 400;\"> courtesy Rebag\u2019s aggressive online and offline expansion. Let\u2019s decode the resale player\u2019s hyper-growth mode and what it reflects about the global recommerce luxury fashion industry.<\/span><\/p>\n<h2><b>Seller-First Approach<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Gorra worked in the private equity industry before discovering the power of resale. A Harvard Business School alumnus, he interned at online fashion rental company <\/span><a href=\"https:\/\/www.vue.ai\/blog\/trends-and-analysis\/rent-the-runway-luxury-retail\/\"><span style=\"font-weight: 400;\">Rent The Runway<\/span><\/a><span style=\"font-weight: 400;\"> in 2013. It was while working at the rental company that <\/span><a href=\"https:\/\/loosethreads.com\/podcast\/2019\/05\/01\/baggage-reclaim-with-charles-gorra-of-rebag\/\"><span style=\"font-weight: 400;\">he learned<\/span><\/a><span style=\"font-weight: 400;\"> about fashion waste, the various recommerce models, the pain-points of second-hand marketplaces, and the scope of a luxury-centric resale platform, which enabled owners to sell their closet in the most seamless manner.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Gorra used this knowledge to develop Rebag.&nbsp;&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For Rebag, their primary consumers are not the end buyers, unlike other resale marketplaces. It is not a consignment-based resale platform, nor is it a peer-to- peer platform. At Rebag, people can either send pictures of the bag they want to sell via their website or app to receive a quote. Or they can walk into a store with their bags, get it authenticated and sell it on the spot. Therefore, the company\u2019s business approach is seller-centric, as opposed to being buyer-centric. This is what makes them different from other players.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe Rebag model was developed with a seller-first mindset, complete with simplicity, transparency and immediacy \u2014 factors that luxury owners expect from a luxury company. Unlike consignment or peer-to-peer alternatives, we buy luxury handbags outright with quick and upfront payment. We\u2019ve found that handbags are very liquid, and our pricing method is strong, making it risk-free for us to purchase from our clients outright. This way, we eliminate the confusion and frustration rooted in typical consignment models for our customers,\u201d <\/span><a href=\"https:\/\/fashionweekdaily.com\/rebag-charles-gorra\/\"><span style=\"font-weight: 400;\">shared<\/span><\/a><span style=\"font-weight: 400;\"> Gorra.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The company focused on developing a process that is a mix of flawless authentication, guaranteed sale, and curated product portfolio. By eliminating the complicated and time-consuming steps, Rebag was able to capture the attention of luxury sellers and convince them to sell their bags to the company. It transformed into a retailer rather than a marketplace.&nbsp;<\/span><\/p>\n<figure id=\"attachment_5582\" aria-describedby=\"caption-attachment-5582\" style=\"width: 750px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5582\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/himalayan-birkin-1-200x300.jpg\" alt=\"\" width=\"750\" height=\"1124\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/himalayan-birkin-1-200x300.jpg 200w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/himalayan-birkin-1.jpg 683w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><figcaption id=\"caption-attachment-5582\" class=\"wp-caption-text\">Source: WWD<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Rebag\u2019s first three months before the actual launch in 2014 was all about sourcing bags of the top fifty luxury brands. The company relied on guerrilla marketing strategy and other unusual business development practices to build the foundation of the business in the initial few years. From designing a manual pricing process to third-party marketplaces, from commission-based partnership programs to one-on-one meetings with sellers at coffee shops, Gorra and his core team used every available resource to expand the resale luxury bag venture. They were careful about not burning cash on things that were not needed in the initial stages of setting up a company.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Gorra <\/span><a href=\"https:\/\/loosethreads.com\/podcast\/2019\/05\/01\/baggage-reclaim-with-charles-gorra-of-rebag\/\"><span style=\"font-weight: 400;\">reminisced<\/span><\/a><span style=\"font-weight: 400;\">, \u201cIn the early days there\u2019s a lot of infrastructure to build\u2026 The first year, there was reasonably limited marketing. The first year was more about, can we build the overall infrastructure for the company? Of course you have to grow sales, etc., but we basically didn\u2019t really spend many dollars on Facebook digital or Google digital. It was very much about, can we find great buyers? Can we create these pricing algorithms that are robust, that we believe in? Can we create a web product that is slick, where people can buy and sell, and it only takes a few clicks\u2026 So it was about the first hires, the technology team, product team, buyers. So, really, we spent most of our first year on, I would say, people.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To gauge how strong their convincing and sourcing game is, one only needs to look at the <\/span><a href=\"https:\/\/wwd.com\/fashion-news\/fashion-scoops\/luxury-resale-firm-rebag-to-sell-rare-hermes-himalayan-birkin-1202653352\/\"><span style=\"font-weight: 400;\">rare Herm\u00e8s White Crocodile<\/span><\/a><span style=\"font-weight: 400;\"> Himalayan Birkin, which sold for $72,000 on Rebag. In the regular retail market, the price of this bag <\/span><a href=\"https:\/\/fashionweekdaily.com\/rebag-charles-gorra\/\"><span style=\"font-weight: 400;\">starts from $120,000<\/span><\/a><span style=\"font-weight: 400;\">. On the other hand, this bag can sell anywhere from $90,000 to $380,000 in the auction industry. But Rebag\u2019s efficient sourcing network that has over 20,000 stylists, shoppers and sales partners was able to grab the rare Birkin at a much lesser price.&nbsp;<\/span><\/p>\n<h2><b>Why Offline?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">After dedicating the first three years to sellers and workforce, Rebag shifted its focus on retail expansion and technology in 2017.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In November 2017, the company opened its first brick-and-mortar store in New York. In less than two years, Rebag has opened six more stores, including the Miami Design District outlet. Their plan is to bring the number to thirty in the next four years. From being a 100% digital company, Rebag\u2019s business operations have now become 80% online and 20% offline.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Naysayers might raise their eyebrows at an online-first company investing in offline retail. But physical presence is what fuelled Rebag\u2019s rapid growth in the last two years, in spite of the inherent challenges. In the absence of a marketplace, the stores helped the company to connect with its sellers and buyers. Their signature Rebag Bar, where bags are authenticated on the spot is also one of the positive outcomes of the company\u2019s offline expansion.<\/span><\/p>\n<figure id=\"attachment_5583\" aria-describedby=\"caption-attachment-5583\" style=\"width: 750px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5583\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/bb36fbd8-051c-41fc-bff2-056ec83a47d2-300x300.jpeg\" alt=\"\" width=\"750\" height=\"750\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/bb36fbd8-051c-41fc-bff2-056ec83a47d2-300x300.jpeg 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/bb36fbd8-051c-41fc-bff2-056ec83a47d2-150x150.jpeg 150w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/bb36fbd8-051c-41fc-bff2-056ec83a47d2-768x768.jpeg 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/bb36fbd8-051c-41fc-bff2-056ec83a47d2-1024x1024.jpeg 1024w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/bb36fbd8-051c-41fc-bff2-056ec83a47d2-75x75.jpeg 75w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/bb36fbd8-051c-41fc-bff2-056ec83a47d2-80x80.jpeg 80w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2019\/08\/bb36fbd8-051c-41fc-bff2-056ec83a47d2.jpeg 2000w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><figcaption id=\"caption-attachment-5583\" class=\"wp-caption-text\">Source: Rebag<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">For instance, the company made a $10,000 sale at their Madison Avenue store, even before it officially opened. Gorra <\/span><a href=\"https:\/\/loosethreads.com\/podcast\/2019\/05\/01\/baggage-reclaim-with-charles-gorra-of-rebag\/\"><span style=\"font-weight: 400;\">recalled<\/span><\/a><span style=\"font-weight: 400;\"> how a woman was turned away by a Birkin store on the same street \u2018because Birkins are collectibles, you have to be on a waitlist\u2019. After walking a few blocks, she noticed the Birkin Wall in Rebag\u2019s yet-to-be-opened Madison store and promptly expressed her interest in purchasing the $10,000 bag. As a result of the restricted-access policy at luxury stores, the footfalls at Rebag\u2019s brick-and-mortar outlets have continued to increase year-on-year.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is an amazing feat that exemplifies the potential of the resale industry and why luxury brands need to embrace companies like Rebag, which could help them reach a new set of customers.&nbsp;<\/span><\/p>\n<h2><b>The Kelly Blue Book of Luxury Resale Industry<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">With offline in the bag, Rebag has listed down a host of ambitious goals for its business. Investing aggressively in technology, tripling its team, improving its pricing &amp; authenticating tools and becoming the main resource for the luxury resale industry are some on this list.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Besides increasing its offline footprint, the company is looking to expand its rental service \u2018Rebag Infinity\u2019. When the company was launched, it was exclusively a vertical resell platform. But in 2019, they want to cash in on the rental luxury trend, albeit with a difference.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Rebag\u2019s Infinity program allows buyers to own a bag for six months and then sell it back to the company in exchange of at least 70% store credit. This credit can be used to make the next purchase. This way the customer remains in the ecosystem while enjoying the benefits of shared, complete and temporary ownership.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Rebag also plans to use their data bank to develop tools, which could positively disrupt the resale industry and help to maintain its hyper-growth mode. Gorra wants his company to <\/span><a href=\"https:\/\/techcrunch.com\/2019\/02\/08\/luxury-handbag-marketplace-rebag-raises-25m-to-expand-to-30-more-stores\/\"><span style=\"font-weight: 400;\">become<\/span><\/a><span style=\"font-weight: 400;\"> \u201cthe standard for the luxury resale industry, just like Kelley Blue Book is the main resource for the auto industry.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cIn addition to our retail expansion plan, we\u2019re further developing our proprietary tools to leverage the vast amounts of data we have collected on the luxury resale market over the past four years. Our goal is to continue refining the resale experience by streamlining and standardizing the entire process. With Rebag, selling handbags in the resale market will be the most simple and luxurious experience,\u201d <\/span><a href=\"https:\/\/www.forbes.com\/sites\/abinlot\/2019\/06\/13\/rebag-opens-its-newest-location-in-miamis-design-district\/#5e8694e9237a\"><span style=\"font-weight: 400;\">shared<\/span><\/a><span style=\"font-weight: 400;\"> Gorra when asked about Rebag\u2019s future plans.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Rebag has enough resources and capital to venture into other luxury product categories like shoes, watches, and clothes. But the company intends to become an expert in the handbags category before adding other products in their catalogue. Their laser-sharp focus coupled with a seller-centric approach and a unique &amp; simplified reselling model enabled the company to triple its revenue. Time will tell whether luxury brands would be open to set up Rebag Bars within their premises. However, the customers who are turned away by premium stores would continue to make a beeline for inclusive and economical platforms like Rebag.&nbsp;&nbsp;<\/span><\/p>\n\n\n<p><strong>Read More About<\/strong><a href=\"https:\/\/www.vue.ai\/industries\/ai-in-ecommerce\/\"><strong> Automated Catalog Management<\/strong><\/a><strong> Solution<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\">7<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span> Luxury handbag resale company Rebag\u2019s newest store has everyone intrigued. Opened in June 2019 in Miami\u2019s high-end shopping destination Design District, it is the largest flagship store of the resale platform. With this seventh store, situated in the heart of Miami, the brand now shares space with the likes of Bvlgari, Oliver Peoples, Cartier, and  &#8230;<\/p>\n","protected":false},"author":23,"featured_media":5588,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[143],"tags":[106,332,363,360,278],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Rebag: Embodying Resale Fashion Industry\u2019s Disruptive Power | Vue.ai Blog<\/title>\n<meta name=\"description\" content=\"Rebag&#039;s laser-sharp focus coupled with a seller-centric approach and a unique &amp; simplified reselling model enabled the company to triple its revenue.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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