{"id":8214,"date":"2020-06-11T17:00:40","date_gmt":"2020-06-11T11:30:40","guid":{"rendered":"https:\/\/www.vue.ai\/blog\/?p=8214"},"modified":"2024-01-26T00:13:23","modified_gmt":"2024-01-25T18:43:23","slug":"online-furniture-contactless-shopping-delivery","status":"publish","type":"post","link":"https:\/\/www.vue.ai\/blog\/ai-in-retail\/online-furniture-contactless-shopping-delivery\/","title":{"rendered":"Online Furniture: Is Contactless Shopping The Future?"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a14b73e54d37\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a14b73e54d37\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/online-furniture-contactless-shopping-delivery\/#online-furniture-3-steps-to-succeed-in-digital-transformation\" title=\"Online Furniture: 3 Steps to Succeed in Digital Transformation:\">Online Furniture: 3 Steps to Succeed in Digital Transformation:<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/online-furniture-contactless-shopping-delivery\/#-1-%e2%80%93-guarantee-a-seamless-shopping-experience\" title=\"&nbsp;1 &#8211; Guarantee a Seamless Shopping Experience\">&nbsp;1 &#8211; Guarantee a Seamless Shopping Experience<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/online-furniture-contactless-shopping-delivery\/#2-%e2%80%93-affordable-speedy-delivery\" title=\"2 &#8211; Affordable, Speedy Delivery\">2 &#8211; Affordable, Speedy Delivery<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/online-furniture-contactless-shopping-delivery\/#3-%e2%80%93-customising-for-the-modern-shopper\" title=\"3 &#8211; Customising for the Modern Shopper\">3 &#8211; Customising for the Modern Shopper<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\">3<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>\n<p>Be it the soaring popularity of surprising new furniture categories or the demand for contactless shopping and delivery\u2014 home and furniture retail has witnessed a paradigm shift in the past couple of months. Imposed lockdowns and government guidelines of social distancing has created a surge in demand for very specific categories of furniture, (online furniture, in particular) and consumers have demonstrated their preference for safe, contactless shopping methods over buying goods in store.<\/p>\n\n\n\n<p>Some brands like Target, <a href=\"https:\/\/retail.economictimes.indiatimes.com\/news\/home-and-decor\/furniture-and-decor\/ikea-resumes-online-service-provides-contactless-experience\/75990601\">IKEA<\/a>, Crate &amp; Barrel, Home Depot, Etsy and more have amped up their online game, but a majority of global brands are yet to achieve digital transformation. Home and furniture retailers are feeling the pressure to buy, design, produce, digitize and sell faster given that customer loyalty is at an all time low. The shopper\u2019s digital experience needs care and attention:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2020\/06\/3-1024x576.png\" alt=\"Online furniture: Contactless shopping is the future of home and furniture retail\" class=\"wp-image-8216\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2020\/06\/3-1024x576.png 1024w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2020\/06\/3-300x169.png 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2020\/06\/3-768x432.png 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2020\/06\/3-1536x864.png 1536w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2020\/06\/3.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption>Online furniture: Contactless shopping is the future of home and furniture retail<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"online-furniture-3-steps-to-succeed-in-digital-transformation\"><\/span>Online Furniture: <strong>3 Steps to Succeed in Digital Transformation:<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"-1-%e2%80%93-guarantee-a-seamless-shopping-experience\"><\/span>&nbsp;<strong>1 &#8211; Guarantee a Seamless Shopping Experience<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>With a host of options like color, style, space, destination, brand or price range and more, home and furniture retailers often miss out on guaranteeing a smooth, easy navigation experience for online shoppers. For instance, a shopper looking to buy a chair should not be lost in a list of endless inventory and must be able to filter what type of chair, the space they are planning to use it in, their preferred price range, their desired colour palette, style and more.&nbsp;<\/p>\n\n\n\n<p>Home and furniture retailers can achieve this with the help of <a href=\"https:\/\/www.vue.ai\/solutions\/automated-product-tagging\/\">automated product tagging<\/a>. Extracting clean, rich metadata of their inventory, tagged with all the required attributes, can help the shopper find what they are looking for, Consequently, enhancing the user experience is visual merchandising, which feeds data across channels, to showcase the right product, with the right styling at the right place, to the right cohort of users. For more details about tagging and personalization, click <a href=\"https:\/\/www.vue.ai\/\">here<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2020\/06\/5-1024x576.png\" alt=\"Online furniture: Contactless shopping is the future of home and furniture retail\" class=\"wp-image-8218\" srcset=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2020\/06\/5-1024x576.png 1024w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2020\/06\/5-300x169.png 300w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2020\/06\/5-768x432.png 768w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2020\/06\/5-1536x864.png 1536w, https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2020\/06\/5.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption>Online furniture: Contactless shopping is the future of home and furniture retail<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2-%e2%80%93-affordable-speedy-delivery\"><\/span><strong>2 &#8211; Affordable, Speedy Delivery<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Finding the right product is one, but the next aspect that impacts consumers\u2019 decisions in furniture retail is the delivery process \u2014&nbsp;<em>Will the product be delivered to their doorstep? Will there be an additional shipping or delivery charge? What is the return policy and process like?&nbsp;<\/em><\/p>\n\n\n\n<p>It\u2019s crucial that home and furniture retailers have the answers to all of the questions above, as the right ones could influence the shopper to choose a particular brand from a sea of comeptitors.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3-%e2%80%93-customising-for-the-modern-shopper\"><\/span><strong>3 &#8211; Customising for the Modern Shopper<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Consumers today want to do more than shop \u2014 they want to envision what the product looks like at home, they want to see if they can customise a design to suit the aesthetic of their space, they want to know if the product has cultural references and more. Besides rich data that can help the consumer find what they are looking for, additional digital features like 24\/7 chatbots and furniture consultants online can encourage and support the needs of the modern consumer. Home and furniture brand <em>Living Spaces<\/em>, for instance, offers customization options that are practically endless \u2014 it offers more than 120 fabric options with no extra charge, and a custom online order will be ready in just two to three weeks!<\/p>\n\n\n\n<p>The ability to create amazing, meaningful and personal interactions online with customers can push home and furniture brands up to the very top of the ladder. Complete digital transformation is the easy, efficient way to improve cognitive functions of systems across product digitization, merchandising and even decision-making across workflows. Learn more about achieving complete digital transformation <a href=\"https:\/\/www.vue.ai\/\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\">3<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span> Be it the soaring popularity of surprising new furniture categories or the demand for contactless shopping and delivery\u2014 home and furniture retail has witnessed a paradigm shift in the past couple of months. Imposed lockdowns and government guidelines of social distancing has created a surge in demand for very specific categories of furniture, (online furniture,  &#8230;<\/p>\n","protected":false},"author":23,"featured_media":8234,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1162],"tags":[705,698,702,21,704,707,701,699,703,706,700],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Online Furniture: Is Contactless Shopping The Future?<\/title>\n<meta name=\"description\" content=\"Brands like Target, IKEA and more have amped up their online furniture game, but a majority of global brands are yet to achieve digital transformation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/online-furniture-contactless-shopping-delivery\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Online Furniture: Is Contactless Shopping The Future?\" \/>\n<meta property=\"og:description\" content=\"Brands like Target, IKEA and more have amped up their online furniture game, but a majority of global brands are yet to achieve digital transformation.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/online-furniture-contactless-shopping-delivery\/\" \/>\n<meta property=\"og:site_name\" content=\"Vue.ai Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/vueai\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-06-11T11:30:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-25T18:43:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2020\/06\/Online-Furniture-Is-Contactless-Shopping-The-Future-1024x576.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Vue.ai\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@vue_ai\" \/>\n<meta name=\"twitter:site\" content=\"@vue_ai\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Vue.ai\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/online-furniture-contactless-shopping-delivery\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/online-furniture-contactless-shopping-delivery\/\"},\"author\":{\"name\":\"Vue.ai\",\"@id\":\"https:\/\/www.vue.ai\/blog\/#\/schema\/person\/c857ee9f2aa89f35076d1351270a6f24\"},\"headline\":\"Online Furniture: Is Contactless Shopping The Future?\",\"datePublished\":\"2020-06-11T11:30:40+00:00\",\"dateModified\":\"2024-01-25T18:43:23+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/online-furniture-contactless-shopping-delivery\/\"},\"wordCount\":616,\"publisher\":{\"@id\":\"https:\/\/www.vue.ai\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.vue.ai\/blog\/ai-in-retail\/online-furniture-contactless-shopping-delivery\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.vue.ai\/blog\/wp-content\/uploads\/2020\/06\/Online-Furniture-Is-Contactless-Shopping-The-Future.png\",\"keywords\":[\"AI for furniture retail\",\"Crate &amp; 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